Zoho Trident: uses and features 2024

Zoho Trident is a comprehensive desktop application designed to enhance communication and collaboration within workplaces. Zoho Trident is a comprehensive desktop application designed to streamline workspace productivity and communication. At its core, Trident includes Zoho Mail, complemented by a range of features like instant messaging, voice and video calling, meetings, and various productivity and business tools, aimed at enhancing the work experience.

It stands out for several reasons

1. Integrated Communication Hub: Trident centralizes various communication tools. At its core, it features Zoho Mail and is complemented by instantmessaging capabilities, voice and video calling, and meeting functionalities.

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2. Unified Work Experience: The app brings together email,team collaboration suites, Mail, Cliq, Notes, audio/video calls, and Calendar in one location, offering a seamless native desktop experience for both mac OS and Windows. This integration is geared towards making communication and collaboration more efficient by having everything in one place.

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3. Enhanced Productivity Tools: In addition to communication features, Trident combines various productivity tools such as tasks and notes into a single app. It also includes unique features like offline mode and Do Not Disturb (DND) options, which are designed to enhance the user experience in managing their work and communication.

4. Streamlined Workflows for Teams: Particularly beneficial for sales and marketing teams, Trident is aimed at transcending communication barriers and streamlining workflows. Its intuitive interface is designed to facilitate a new era of collaborative work.

5. Ease of Use and Design: The application is praised for its well-designed, intuitive, and familiar interface, making it user-friendly and a beneficial tool for managing email, calendars, and other Zoho apps integrations.

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Key aspects of Zoho Trident include

1. Integration with Zoho Mail: Zoho Mail is a collaborative business communication platform that includes email, contacts, calendar, notes, tasks, bookmarks, and a feature called Streams for collaborative communication. Zoho Trident extends the functionality of Zoho Mail with features like multiple account support, robust security, and encryption.

2. Wide Range of Tools and Features: Zoho Trident incorporates instant messaging, video and voice calling, meetings, and a variety of business and productivity tools. It offers a unified interface for managing these diverse functions, catering to the three pillars of a workspace: business, productivity, and communication.

3. Advantages for Businesses and Teams: The application aids in streamlining email account management, ensuring seamless connectivity, providing instant access to information, enhancing business communication, facilitating effortless task handling, and boosting overall productivity. It integrates with various Zoho and third-party apps, offering a consolidated platform for various workplace needs.

4. User-Friendly and Customizable: Designed to work efficiently on both Mac and Windows, Trident offers features like App Lock, Offline Mail, and other customizable options to suit individual preferences, ensuring a smooth native user experience.

5. Security and Privacy: In line with Zoho's commitment to data security and user privacy, Trident enhances the security features of Zoho applications, including App Lock and Encryption, ensuring the protection of user data from external threats.

Zoho Trident differentiates itself in the workspace collaboration and productivity software market with several unique features and functionalities:

1. Unified Workspace: Trident consolidates various tools, reducing the need for switching between applications. This unified approach includes email, chat, calls, and team meetings, all integrated into a single application, catering to the needs of a modern hybrid and remote workforce

2. Efficient Communication and Collaboration: It integrates Zoho Mail, Cliq, and Calendar for enhanced communication effectiveness. This integration allows users to access and act on emails (even offline), engage in audio or video calls, share desktop screens, and engage in group discussions.

3. Productivity Features: Built-in modules like Calendar,Tasks, Notes, and Contacts enable efficient task and event management. Users can track schedules, manage tasks, organize notes, and consolidate contacts inone place, fostering productivity.

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4. Integrated Business Platform: Trident integrates withvarious Zoho and third-party applications like CRM, Desk, Projects, HubSpot, and Asana. This integration facilitates multitasking between apps and provides a comprehensive platform for executing business workflows without the need to switch between apps.

5. Smart Functions: Features like Smart Mail and Smart Assistant enhance the user experience. Smart Mail integrates emails with real-time data from Zoho applications, and the Smart Assistant allows users to execute tasks across all integrated applications using simple commands.

6. Data and File Management: The Free Flow feature in Trident allows for the movement of data like files, text, contacts, and URLs between various apps using a drag-and-drop mechanism, streamlining data management.

7. Native Application Design: Trident is built as a native desktop application for both Mac and Windows OS, maximizing the capabilities ofthe OS platforms to deliver a secure, swift, and user-friendly experience.

8. Enhanced Security: It extends the security and privacy functions of integrated Zoho applications further by providing additional safety through encryption and app lock features, ensuring a highly secure platform.

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Regarding pricing, Zoho Workplace, which includes Zoho Trident, offers three editions

- Mail Only Plan: Approximately £0.80 / €0.90/ $1 per user per month.

- Standard Edition: Approximately £2.40 / €2.70/ $3 user per month.

- Professional Edition: Approximately £4.80 / €5.40/ $6 per user per month.

It's important to note that there may be additional costsfor other applications, and Zoho Voice is not included in these prices. The pricing strategy for Zoho Voice varies, with free calls in the US/Canada and charges for calls in most other countries. Specific call bundles are available for countries like the UK and Australia.

Access to Zoho Trident is available to paid and evaluating users of Zoho Mail, Zoho Workplace, and Zoho One with Zoho Mail activated.

Zoho Trident emerges as a versatile tool for businesses and teams, aiming to streamline communication and workflow, enhance productivity, and provide a secure digital environment. With its integration of various tools and features under one platform, it stands out as a valuable asset for modern workspaces.

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